When you work with an interior designer, it should be about more than just the aesthetic and talent. It should also be about the experience and the process to make the project a success.

The design process is very detailed and requires specific action steps for each phase. We follow a streamlined course from start to finish, which allows all details to be accounted for and so that the client knows where the project stands as it progresses. A typical project is broken down into different service categories: design, procurement, and project management. Most clients want to know that the job is carried through to completion in a professional manner, and we offer to our clients the additional services of procurement and project management.

 

All of our potential clients start with a consultation. Both commercial and residential clients can use this opportunity to determine if we are both a good fit, if the project is feasible, and to establish a foundation to kick off the project. Consultations are not sales calls, but rather an assessment of your project and a proposal of how we can build on your vision and bring it to fruition. We will spend up to two hours discussing your plans and ideas, and uncover some possibilities for taking action.

Examples of consultation ideas:

  • Budget and plan review
  • Renovation recommendations
  • Space Planning
  • Project process flow
  • Scheduling and timeframe
  • Determining expectations between client and designer
  • Establishing client aesthetic
  • Basic color/finish selections

 

After the meeting, we will send you a detailed report of our findings. Our goal is that you are informed and can determine if the project plan is viable.

Contact us to schedule an Interior Design Consultation.

  • Consultation

  • Detailed Report

  • Validation

  • Project Planning

  • Excecution

Here is how our design process works in more detail

Step 1: Consultation with Bridget Ray

A collaborative meeting to discover the project details. We uncover your goals, determine the aesthetic, use of space, inspiration, budget, and timeframe. We also use this time to establish a foundation for project kick-off, general design advice and recommendations. See our consultation schedule to set-up a meeting with Bridget.

Step 2: Fee Proposal and Project Scope

We will create a proposal for your review and approval. This proposal will outline the full scope of work per our consultation, the design intent and goals, the design fee, timeline, and terms and conditions. Upon approval, a retainer is required prior to design work commencing.

 

Step 3: Job Site Day

The preliminary design phase begins. We will review any plans, determine existing conditions, photograph and measure the space, and review in greater detail the requirements you have for the project. If you’re working with a builder or architect, this would also be a part of this step.

 

Step 4: Design Development

Time for the magic to happen, this is when the design genius gets to work. We will develop the design concept, sketch, plan, source, and everything else needed to bring the project together.
This is the time we work closely with our vendors and tradespeople to fine-tune our ideas, acquire estimates for their work to be done, and prepare for the presentation.

 

Step 5: The Presentation

The day you’ve been waiting for, opening the curtain to reveal our magic. We will review with you the design which can include drawings, samples, renderings, selections, cost breakdown, and everything that will complete the project. One revision can be requested at this time, and a follow-up meeting will take place to present any changes requested. At this time, the balance for the design fee is due, and a letter of agreement for purchasing and project management will be signed. We will then require 100% payment of the budget for furnishings before submitting any orders on your behalf.

 

Step 6: Procurement and Project Management

This is when we create all purchase orders for the vendors, track the orders, assess lead times, note any back-orders or discontinued items that could delay your project, and determine whether or not to re-select these items. We also make sure that our project timeline is adhered to by all vendors.

 

Step 7: Construction and Renovation

This step involves the construction and fabrication that your project may require. We manage every detail for successful completion. We collaborate with builders, architects, fabricators, and our vendors, as well as any site visits as necessary to carry out this process.

 

Step 8: Review of Budget

For larger projects, sometimes a second review session may be needed. This typically may happen if change orders were created with contractors at the request of the client. This ensures we are on track with the budget, and helps to keep costs from exceeding any expectations.

Step 9: Receiving and warehousing

As items are received at our warehouse, items are inspected and any issues arising out of damaged goods, or incorrect items are resolved. They are also tagged and stored for delivery to the project site on installation day. Installation will take place all in one day unless the project requires multiple days.

 

Step 10: Installation and Styling

This is the big day. We roll up our sleeves, and all items are delivered, assembled, and set-up perfectly in your space. The rooms are also styled with decor and finishing touches. Projects are delivered and installed all in one day, as opposed to making numerous deliveries as furnishings arrive at the warehouse. However, a larger project could require more days in order to complete installation.

 

Step 11: Project Reveal

This is when we walk through the space after installation is complete. We may review features of items, care instructions, etc. Sometimes clients may not be present during installation, and the reveal can be a very exciting moment  when you see the new space for the first time.

 

Step 12: Final Walk Through

This may happen on the same day as the reveal or a different day. This is the time to do a final inspection and gives the client time to point out any deficiencies such as splattered paint, a missing knob on a dresser, etc, that may have been missed during the reveal. We will make notes in order to follow up on your behalf.

 

Step 13: Resolving Deficiencies

We will coordinate with our tradespeople, subcontractors, or vendors involved in order to remedy any deficiencies within 14 business days. This step thankfully is not needed in most cases, but our goal is to make sure you are happy with your finished space.

 

Step 14: Client Closure Meeting

This is when we close out the project by providing final invoices that will cover freight, warehousing, delivery, and miscellaneous costs due to us. We make sure that you are fully satisfied with your results, and will ask for feedback, reviews, and referrals. Future projects may be on your mind too, and this is a great time we could briefly discuss how we could move forward with those.

 

Step 15: Professional Photography

We will schedule a professional photographer to photograph the project. Depending on the size of the project, this could require a half day or full day. We will gladly share the photos with you as well. There’s always a possibility that photography could be published in local and national publications. We will honor your requests as to how much information is shared such as name and any interest in interviews, or we will keep all information confidential as requested.

Schedule your Consultation Call today!